Returns Policy

If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on Return request must be raised within 7 days from the date of delivery.

 Valid reasons to return an item

  •                 Delivered product is damaged (i.e. physically destroyed or broken) / defective.
  •                 Delivered product is incomplete (i.e. has missing items and/or accessories).
  •                 Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
  •                 Delivered product is does not match product description or picture (i.e product not as advertised)
  •                 Delivered product does not fit. (i.e. size is unsuitable)

Conditions for Returns

  •       The product must be unused, unworn, unwashed and without any flaws.
  •       The product must include the original tags, user manuals, warranty cards, freebies, invoice and accessories.
  •       The product must be returned in the original and undamaged manufacturer’s packaging/box. Do not put tape or stickers directly on the             manufacturer’s packaging / box.

NOTE: It is important to indicate the Order Number and Return Tracking Number on your return package to avoid any inconvenience/delay in your return process.
If your returned item does not meet the above requirements, we reserve the right to reject any request for a refund.
If your return request has been rejected, the item will be delivered back to you between 6-8 days. Item will be sent to scrap after a failed delivery attempt and no refund will be given.

Issuance of Refunds

If your product is eligible for a refund, you can choose your preferred refund method.
The time required to complete a refund depends on the refund method you have selected. The refund time starts once the quality check is completed.

Need help?

Contact us at for questions related to refunds and returns.